Privacy Policy

Last updated 29 Sep 2026

DRAFT — to be reviewed by legal counsel before launch.

Who we are

This website is operated by Punyafal ("we", "us"). This policy explains what personal information we collect when you shop with us and how we use it.

What we collect

• Account details: your name, mobile number, email address and password (stored encrypted).
• Delivery details: addresses, pincode and contact numbers you save.
• Order details: products bought, amounts, invoices and payment status. Card, UPI and bank details are handled by our payment partner and are never stored by us.
• Technical data: IP address, browser type and pages visited, used to keep the site secure and working.

How we use it

• To process and deliver your orders, issue GST invoices and provide customer support.
• To send one-time codes for sign-in and order updates by SMS, WhatsApp or email.
• To send offers and newsletters, only if you subscribe. You can unsubscribe at any time.

Sharing

We share only what is needed with delivery partners, our payment gateway and service providers who help us run the store. We do not sell your personal data.

Your choices

You can view and update your details under My Account, or write to us to request correction or deletion of your data, subject to records we must keep by law.

Contact

For privacy questions, please use the contact page.